Managing your subscription

Billing settings

Individual Free does not require a subscription or payment method. Individual Pro and Team are available through self-serve checkout.

Owners and admins use Settings > Billing (sign in to open this page) to review the current plan, Team quantity when applicable, recurring total, billing cadence, payment state, and cancellation.

What the billing portal can change

The restricted Stripe portal is limited to payment methods, billing details, invoices, payment history, and cancellation. It cannot change your plan, add or remove Team seats, or change the billing cadence. Add or remove people in Settings > Members (sign in to open this page). Every Team member is billed as the same Full seat. Make cadence changes in Loam billing settings so server-derived quantities remain authoritative.

How Team quantity works

Team starts with two Full seats. Every active member and every pending, unexpired invitation counts toward the quantity. Accepting an invitation replaces its reserved place, so the same person is not counted twice.

Failed or pending payment

If activation is still pending after payment, use Check activation again; do not submit another payment. For a past-due subscription, update the payment method from billing settings. Loam keeps subscription access gated until Stripe confirms active access.